Hong Leong Bank No.212 212A Jalan Gangsa

The Branch Manager, Ms. Julie Ooi, is an exceptionally helpful and dedicated professional. She always goes the extra mile to understand and resolve any issues customers face. Her enthusiasm, perseverance, and commitment to excellent service truly stand out. It’s rare to meet someone who cares so deeply about helping others. Keep up the great work, Julie — your effort and dedication are greatly appreciated!

Very satisfied with my experience here — the team is always polite and efficient. Banking made easy!

I would like to express my sincere appreciation for the excellent service provided by Ms Chia. She always handle all her customers with great patience and professionalism. She is very friendly and went the extra mile to offer her great help to ensured everything was completed promptly. Her positive attitude made my experience at the bank truly pleasant. Employees like her truly build trust in the bank.

Good service. .. counter staff very good attendance acct opening Gong Xi Fatt Chai

I was at the bank with a friend when I saw something worth mentioning. An elderly woman looked confused and didn’t know what to do. A staff member Ms Lim, noticed and came over to help. She spoke kindly and guided the makcik through everything. Ms Lim didn’t just give instructions — she walked with her, helped with the forms, and made sure she was okay. It was a small moment, but it showed how caring and thoughtful she is. She really went beyond her job, and I think she deserves recognition for that.