Boubyan Bank 1st Street Sabah Al Ahmad Al Ahmadi Governorate

The worst branch I have dealt with in terms of completing the transaction. It is very slow. It took more than an hour for me to enter to see the employee, even though there was no crowding.

The worst Boubyan branch in all of Kuwait. So slow! The bank wasn't crowded, but I and someone else waited for over half an hour, even though the entire branch was staffed with employees. And despite being a platinum customer, there were more employees than customers, and it was all pointless; they were just chatting away.

As a new customer, I didn't understand their policy. I didn't see a receptionist sitting down; the one who greeted me was standing and talking to me like she was chatting. I mean, I should have told them I was opening an account for the first time, they should have given me a number, and the rest would have been up to the employee in charge. I don't know, I felt like they were new employees or something.

It has been half an hour since the employee refused to receive me. He is just talking on the phone. I swear to God, the service is bad.

The worst Delays and every time I try to cancel my account, the card printing machine is broken. Glory be to God, they like to do what they want, or I don't know. Do you need to know someone at the branch for things to go smoothly? I hope the General Management of Boubyan Bank comes and checks on the grocery store that they have cancelled.