First Abu Dhabi Bank (FAB) | Oud Al Touba Branch Main branch Nad Al Rusas Oud Al Toba

Excellent experience during my visit to the branch, especially considering the challenging circumstances. The team showed great professionalism and ensured smooth and efficient service. Special thanks to Branch Manager Ms. Nasra Al Maskari, Ms. Khulood Al Shamsi, Mr. Ahmed, and Mr. Jamal for their cooperation, professionalism, and outstanding customer care. Truly appreciated their dedication to maintaining excellent service. 👏

Last few days issues in my account today i visit to our Al touba branch al ain staff was very helpful he solved my issues specially teller supervisor ms Agra al dhaheri

My sincere thanks and gratitude to Ms.Afra Aldhaheri (مسؤولة الصرافين)..so efficient at her work, welcoming and made everything look so simple to me though things were so complicated in reality... She made it feel like having a real privilege being a customer in First Abu Dhabi bank..suck employee should be granted a supreme position as a representative of her Bank.. Having to work long hours in Ramadan and seeing her available morning and night and still keep that smile on her face is just overwhelmingly appreciated 👏 My sincere gratitude to her always.

I would like to express my sincere appreciation to Safiyya Alraisi, for her outstanding support and professionalism. She was extremely helpful and proactive in resolving my issue and worked hard to ensure my case was completed as quickly as possible. I truly felt that she genuinely cares about both the customers and her team. It was clear that she leads by example, supporting her staff to provide the best service and to complete cases efficiently. Safiyya Alraisi truly deserves her position as Branch Manager — her dedication, leadership, and commitment to excellent service made my experience exceptional.

I was extremely impressed with the service quality and efficiency. I was especially delighted by how welcoming both Afra AlDhaheri and Shaikha AlDhaheri were. They both made sure I understood the loan process (as a first timer), walked me through the steps, and helped me figure out what plan I was most comfortable with. I really appreciate the hard-work and professionalism, and I’m so glad I chose Oud Al Touba branch.