The nice woman helpd me fast, thants.

Received excellent help, and without an appointment at that. What took hours online or over the phone was accomplished within half an hour. We also received expert assistance here, whereas that was nowhere to be found over the line. I don't know his name, but Mr. [Name] helped us out brilliantly!

Customer service is amazing, they literally make my day. A 40-minute phone conversation with them feels like fun.

The ladies there were very helpful. Hopefully, this will continue in the future. We're happy to be able to get help when needed. Great ladies, and thank you.

We've had several conversations about taking out our mortgage. We've always received excellent service. And if we have questions, we're always quick to get in touch with our contact person. And if she's not available, she lets us know who her replacement is, should it be necessary.

Terrible bank. They let your business card expire without warning and then didn't send a new one. Reachable by phone? No way, only in case of theft or loss. The fancy AI chatbot is supposed to help you, but only if you log in. Logging in with an expired card? I'm really curious how that works.

Accessibility is terrible. I miss the personal contact back when you could call the bank branch in your own town directly. And the knowledge of the people you speak to on the phone is very poor.

The bank that used to be in every village... That's why it was so close to the people. The human touch wasn't noticeable this afternoon... My wife and I were out for the day in Dordrecht. My wife has Crohn's disease and suddenly and urgently needed the restroom (just Google her symptoms). Luckily, we found a Rabobank headquarters. The Rabobank where I always have my accounts and also our mortgage. After the first sliding doors, there was a restroom. So, before the second sliding doors, which led to the counter and the actual reception area. You can imagine that, out of relief and out of necessity, you'd go straight to the restroom. When my wife was done, we prepared to leave through the first sliding doors. "Hello, wait a minute!" A bank employee addressed us directly. She asked us what this was... And that this was apparently not the intention. My wife immediately explained her condition and therefore her unpleasant situation (it can be quite unpleasant). I looked for my Rabobank car

Rabobank, the bank that, without any hesitation, sends a bailiff to customers who have been banking for over 20 years and registers their debt (coronavirus) with the Credit Registration Office (BKR), without any formal information. In fact, I had a very good conversation on the day the BKR registration was registered, and yet they're pushing people—or rather, CUSTOMERS—into even deeper misery. The last word hasn't been said about this yet; it's truly scandalous!

The worst bank ever. They haven't issued a card for a year. I've been to the bank several times asking where my card is. They told me, "Wait another two weeks, it should arrive soon." So, I went and got a card at another bank. Don't go to this bank, go to ING or ABN AMRO.