no fee for wise card

Good and professional

Exceptional Service at CIB Mokattam Branch! I had a truly outstanding experience at the CIB Mokattam branch. From the moment I arrived, I was met with professionalism, courtesy, and genuine care. The entire team went above and beyond to make sure my needs were not only met but exceeded. A special thank you to Mr. Khaled Nasr, the Branch Manager, whose leadership is clearly reflected in the smooth and customer-focused atmosphere of the branch. Also, my sincere appreciation to Mr. Hatem from Private Banking for his personalized attention and expert advice, and to Mr. Peter, the Relationship Manager, for his continued support and dedication to client service. It’s rare to encounter such a committed and capable team. Their efficiency, clarity, and respectful approach made my visit both pleasant and productive. This branch sets the gold standard for what banking should be. I highly recommend CIB Mokattam branch to anyone looking for world-class banking service.

Perfect banking experience, very friendly especially kirlos.

When God says He will open closed doors for you, it means He will bring you together with an employee named Ahmed Abdel-Azim. He truly is a remarkable young man—hardworking and respectful. His future is undoubtedly bright, commensurate with his diligence and helpfulness. And of course, he's working alongside the equally respectful and cooperative Mohamed Khaled. Dear CIB... Keep it up! 👍🏻🙏🏻

Edit2: today I m waiting already 70mim to get to the counter. Still 6 numbers left before it gonna be my turn. edit: very bad happenings with this bank and it's service just continues. unfortunately I can't give another 0 star rating that why I just edit my review from before. cash machine (atm) is daily taking money or cards. shutting down from one to another second and doesn't provide service. CIB knows about that problem! and they do nothing about it ĺLş Very bad customer service. You always have to wait at least 30 minutes. Never are all counters open. Staff is not friendly and always stressed. Not even a pen is available. They complain even when u ask to put money in counter machine to see if it's the right amount... all in all horrible. Would never open an account here!

They are just looking new bank customers, but didn't learned how to treat the clients. I never ever wanna be with my companies, to them customer, after that how the cashier treated me. They are losers, if they didn't know how to care the clients!

Left atm machine just take the money and do give out the Egyptian pounds. It takes 2 hours to make a complaint and 2 days to get back the money. I couldn't use the ATM to withdraw or deposit payments. It is horror. I don't trust this machine and i don't trust the system, and i advise everyone to don't trust them.

It's written here that working hours is from 08.00 to 03.00 however they don't really start at 8, they start from 08.30 and they will refuse to let you enter even before that time!!!!!

Unfortunately they has broken system most of the time.